Terms and Conditions
Our application policy
- If the immigration office refuses your application the payment will be refund 100%.
- We follow the Immigration of Indonesian policy and regulation.
- After we receive the application and payment we are not able to hold or cancel your visa process.
- Cancellation during the Immigration Office process there will be no refund.
- Due to confidentiality and privacy, we cannot discuss any application process or progress with a third party, unless given written approval from the applicant themselves.
- Please save proof of payment to anticipate in case any error occurs in the payment checking system.
- For questions regarding service and payment, please contact our customer service at [email protected].
- After we receive payment, we will immediately process your application and for the terms of the application or cancellation process, please read the Application Policy section above.
- For refund conditions, see the Refund Policy link.
If more clarification is needed, Please contact us